Thursday 21 July 2016

The Case of Noddy and the Mysterious Media Interview


Well, at least that got your attention!

Can you remember the worst interview you’ve ever seen on TV? I bet you can. Was it a politician, reality ‘star’, footballer or unsuspecting member of the public?

For me, it was the director of a certain holiday park company who was being grilled by a prime time TV reporter about some pretty torrid holiday experiences from customers at one of their venues. This was a perfect example of media training - or in this case, lack of media training.

The company representative continually denied everything, was incredibly defensive to the point of being downright aggressive in tone as well as body language, was utterly disinterested in the customers’ complaints, and frankly made viewers feel they’d never want to use that holiday firm in the future.

How different it could have been. The right spokesperson, preparation, tone, language and message delivery could have been the difference between:

(a) alienating the reporter as well as the viewer;
(b) getting the company perceived as caring, considerate and responsive; and
(c) winning and losing customers.

Have you worn the right outfit for the interview?

There are so many things to consider when agreeing to appear on TV or on the radio, or on-line, and that’s where we come in.

Our media trainers are experienced broadcasters, journalists and communications experts, not wannabes or copycats.

We will create a bespoke training course for your business and its issues, and deliver it at your own offices or venue of choice. It can last as long as you want it to ie half a day, a whole day or two. It depends how many people are to be trained and how much content we agree with you will benefit your executives. We also incorporate personal branding and image.

We work with a professional filming crew, so everyone will be filmed and critiqued (in only the most positive way), then we go about giving you expert tips and techniques to hone your skills and make you feel confident and controlled for future broadcasts. The experience takes away the mystique and fear, and having been through it once, you’ll feel much better about doing it for real when the need arises.

“This was one of the best courses I’ve ever been on, and I remember your tips to this very day,” said one of my delegates, a director from a housing group, “even down to the choice of tie I should wear!”

And Noddy? 

It’s the name for those little head shots you see in interviews consisting of nods or signs of listening by the interviewer. Usually it’s because there’s only one camera available, and noddies are recorded after the interview has taken place then edited in. It seems real to the viewer, as if the interview is being filmed from several different angles with a bigger film crew.

Get in touch now to talk about the creation of a bespoke package for your company executives. Simply click here or give us a call.

Your company reputation is worth it.


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